Celebrating turning 60 with a huge cake, surrounded by gifts and cards, Jackie couldn't stop smiling all day.
Seeing all the balloons that Deputy Service Manager Mary and her staff had put up around her flat made Jackie smile even more.
Jackie is unable to speak or hear, but can communicate using picture cards. This method of communicating was introduced by the Positive Behaviour Support Team, and put into consistent use by Mary and a small dedicated team of support staff.
Jackie enjoyed a special birthday in her own home feeling happy and content.