We are pleased to share the Customer Report 2019/20. This year’s Report shows the impact of our work on the lives of our customers, with the contributions of our customers making it clear how their involvement is key to the continued provision of high quality services.
Customer members of the Advance Customer Partnership have driven both the design and content of the Report, and we would like to thank them for their hard work. Their input helps us to be sure that we are giving customers the information they want and that is relevant to them, in a way that they find accessible and engaging.
We encourage you all to read and share the Report to find out more about what has been happening at Advance. You can find the Customer Report on the Publications page of our website.
We have also recently published our Financial Statements for 2019/20 which can be accessed on our website.