Strategic Plan Update

Advance Strategic Plan update 2021

We have today published our Strategic Plan Update. It charts progress in the first year of our three year strategy and sets out our plans for 2021/22. Our strategy continues to focus on:

  • Delivering the highest quality homes and services that make a difference to peoples’ lives
  • Growing our services so that more people get to benefit from them
  • Being the best high-performing organisation we can be

Speaking about the plan Marie Li Mow Ching and Julie Layton said: “We are incredibly proud to lead an organisation where staff have consistently gone above and beyond to ensure customers continue to be supported during the pandemic. We look forward to the future with optimism and we hope you enjoy reading about our progress and plans.”

We will publish an Easy Read version for customers in due course.