Tell us what you think

Every year, Advance carries out a survey of all tenants and shared owners to understand what you think about our services.

This year, the survey is being conducted by an independent research company called Acuity.

Acuity will be sending customers a link via e-mail or text message, or they will be calling you to carry out the survey over the phone.

We’d love you to complete the survey. It’s really important that we hear from as many customers as possible and your feedback helps us to understand what’s working for customers and where we need to improve.

Don’t forget, you can ask someone to help you complete it if you would like.