Customer Report 2017-18 Video

You can now view our Customer Report in video format for the first time!

Narrated by Helen (customer and Chair of the Advance Collective), we chose to make a video version to reach more of our customers by producing a format which is more accessible to people who don't, or prefer not to, read English. It also means that the report can be shown to groups (like in house meetings) for people to enjoy and chat about together.

You can find the video on our YouTube channel, with links on our website and social media channels.
We'd love to know what you think, so please send feedback to
Happy viewing!