Customer Report 2021-22

We are thrilled to announce the launch of this year’s Customer Report! Created with customers, we are grateful to everyone who contributed.

The report shares:

  • Our achievements in the last year, and goals for the next
  • Satisfaction data, and how we’re using it to improve services
  • Special projects we’ve been working on this year
  • Customer stories

And more….!

You can find the report on the 'Publications' page of our website. We hope you enjoy reading the report.