Contact the Advance Housing and Support Team

Our friendly Customer Services Team are available on:

0333 012 4307
Monday – Friday
8.30am – 4.30pm

Our email address during office hours is: Customer.Services@advanceuk.org

We provide an out-of-hours service during the evenings and weekends. This means you can contact us on the same number: 0333 012 4307 at any time. Outside of our office hours you can also contact our out-of-hours provider by email: emergencyrepairs@orbisprotect.com

Comments, Compliments or Complaints

If you have a Comment, Compliment or Complaint please complete our online form. Your views are important to us.

Questions or Feedback

If you have a question or feedback about this site please use the form below to get in touch at any time. Alternatively you can send us an email or call us on 0333 012 4307.

If your question is about our HOLD shared ownership scheme please email the shared ownership team or

COMPLETE OUR ENQUIRY FORM

 Complete our general enquiry form below.