Introducing Liberty Gas
Starting July 1st Advance will begin managing a contract with Liberty Gas to maintain and repair gas and heating in our properties. Appointed through a procurement framework, we believe Liberty will be able to provide our customers with a good and reliable service at a reasonable price.
Working exclusively with social housing providers, Liberty are part of a not-for-profit housing group. By providing national services to like-minded organisations, they have developed skills in building open, transparent relationships that deliver better outcomes for customers.
We endorse Liberty’s values of passion, openness, respect and trust, and look forward to working together to keep our customers and colleagues safe.
Ian Craig, Regional Operations Director at Liberty said: “We’re delighted to be working with Advance Housing and Support to support their vision of transforming the lives of people with disabilities or mental health conditions by providing the best quality housing and support.
“Liberty has a reputation for providing market leading compliance within the heating services sector, as well as great customer service, independently verified by Trustpilot. And we’re excited to begin this new relationship with Advance Housing and Support, bringing them and their tenants and shared owners the benefits of our smart, straightforward approach.”
Wendy Cox, Head of Property Services at Advance Housing and Support “We are very excited to be working with Liberty for our gas servicing and repairs, as we believe we share the same values of always placing the customer at the heart of what we do. As we move to de-carbonisation we will be working closely with Liberty on how we can sustainably heat our homes, be more energy efficient and reduce our carbon footprint”.