Useful Publications and Reports

Download our most recent publications including our Modern Slavery Act Statement, by clicking the links below.

Printed copies of this year's Customer Report are available from local offices. If you would like us to send you one please contact our Customer Services Team

Useful Publications

About Advance

Customer Report 2019/20

Easy Read Customer Report 2019/20

Choosing a Support Provider

HOLD Shared Ownership

  20 Years of HOLD

Value for Money Strategy

 Gender Pay Gap Report

Customer Engagement Strategy Summary

 Customer Engagement Strategy Easyread 

Modern Slavery Act Statement 2020-21

Strategic Plan

 Advance Strategic Plan Update 2021

 Advance Strategic Plan 2020-23

 Easy Read Strategic Plan 2020-23

 Strategic Plan Update 2019

 Easy Read Update 2019

Strategic Plan Update 2018

Easy Read Update 2018

Strategic Plan 2017-20

Strategic Plan 2017-20 Easy read version

Financial Statements

2019-20

2018-19

2017-18

2016-17