Guide on the annual rent notification

Every year Advance will write to Tenants and Shared Owners with full details of the new rent and service charges, which are payable for the coming financial year. The new rental year begins on the first Monday of April, this year it falls on 4th April 2022. Please look out for your letter confirming the new rent and service charges for 2022/23.

It is the responsibility of Tenants and Shared Owners to ensure that the new charges are covered. 

If you are in receipt of Housing Benefit, Advance inform the Local Authorities of the new charges and new Housing Benefit requirements to support your rent and service charges. However, it is always recommended that you also contact them with the information.

If you are in receipt of Universal Credit, Advance are unable to provide the Department for Work and Pensions information on the new charges.  You will need to log on to your journal and provide the information yourself.  If you are struggling to log on to your journal, please contact your Regional Housing Officer, urgently as you will be liable for the shortfall if this is delayed. If you pay for your rent directly to Advance, please ensure that the new payment amount is adjusted from the 4th April 2022 to ensure you do not go into arrears.

Please click here for ‘guidance to the annual notification’ for more information on how your rent and service charges are broken down. 

If you would like any further information, or an additional copy of your Rent Notification please get in touch with you Regional Housing Officer.