Social Housing Decarbonisation Fund Wave 2.1 (NCC)

Privacy Notice for Social Housing Decarbonisation Fund (‘SHDF – Wave 2.1’)


 Nottingham City Council


Nottingham City Council

Information Compliance


Service Area: Midlands Net Zero Hub

Directorate: Community Environment and Residents



 June 2022

The Midlands Net Zero Hub, part of Nottingham City Council (NCC), Advance Housing and Support Ltd (Advance) are both the data controllers for the personal data (or personal information) that we process about you. When we both process personal information relating to you, we will only do so when it is necessary and where we have a lawful reason to do so.

We will use the information provided by you to determine your eligibility for and then deliver measures to improve the energy efficiency and warmth of your home as a Social Housing tenant. We use government funding provided by the Department of Energy Security and Net Zero (DESNZ) to deliver this project.

When we process your personal information, we will comply with data protection legislation and enable you to exercise your rights contained within the legislation.

What personal information will we process?

The information that we both receive about you to fulfil the purposes, objectives, or to deliver the services outlined above will relate to your:

  • your name and contact details (address, email and phone number)
  • address and details of property including UPRN, type, year built, floor space, number of floors, number of rooms and features
  • details about the SHDF installation(s) installed at your property, including type, size and cost
  • address and details of properties offered, but not receiving, SHDF- Wave 2.1 installations
  • household income and any other scheme eligibility information
  • details about the expected energy, carbon and cost savings expected to be delivered by the installation, including pre- and post-installation property EPC details where appropriate
  • where applicable, tenant dropout and reason for tenant dropout 

Lawful basis for processing

The legal basis for processing your personal data is: • Public task Processing is necessary for the performance of a task carried out in the public interest. The public tasks are outlined above and include the delivery, administration, audit and evaluation of SHDF – Wave 2.1. This data will be used to ensure use of public funds has delivered value for money, and realised intended benefits, including to inform policy making in the fields of energy efficiency, fuel poverty, and health. It will also support DESNZ’ functions relating to carbon reductions under the Climate Change Act 2008.

Will my information be shared with other organisations or used for other purposes?

The information may also be used for the purpose of any other function carried out by the data controllers. This may include sharing your information across that organisation, or with external organisations. Information about these functions and the legal basis on which information is used for them can be found at The information will only be used for another purpose where it is lawful to do so. Both data controllers will only share your personal information with other departments within their authority and with other organisations when it is necessary to provide the services to you, and when we have a lawful reason to do so. They may also share your information when they are obliged to by law.

In relation to this service, NCC will share your personal information with:

Do I have to provide the information?

You are not obliged by statute or contract to provide the information that is specified here. However, if we were not able to process your personal data we will not be able to deliver you the installations to your social housing property under the scheme.

How long will we retain the data for?

The Personal data that you have provided will be stored securely for a maximum period of 1 year following the close of the Scheme for the purposes of DESNZ’s monitoring and evaluation, and deleted thereafter. Retention periods for all other categories of data excluding personal data will be retained for as long as needed to a maximum of 6 years following the close of the Scheme to comply with the retention period for financial records.

NCC publish an Information Asset Register (IAR), this will outline the retention periods for the personal data we process. You can find this IAR on our website

Information Rights

The UK General Data Protection Regulation provides for the following rights as prescribed by the legislation:

A right to request information about how your personal data are processed, and to request a copy of that personal data.

A right to request that any inaccuracies in your personal data are rectified without delay.

A right to request that any incomplete personal data are completed, including by means of a supplementary statement.

A right to request that your personal data are erased if there is no longer a justification for them to be processed.

A right in certain circumstances (for example, where accuracy is contested) to request that the processing of your personal data is restricted.

A right to object to the processing of your personal data where it is processed for direct marketing purposes.

A right to object to the processing of your personal data.

A right to request a copy of any personal data you have provided, and for this to be provided in a structured, commonly used, and machine-readable format

A right in certain circumstances to request portability of your data to another provider

A right regarding automated decision-making including profiling

However, both Nottingham City Council and Advance can restrict the above rights in certain circumstances for example to avoid obstructing an investigation, avoid prejudicing the prevention, detection, investigation or prosecution of criminal penalties or to protect the rights and freedoms of others.

NCC’s Data Protection Officer

The Data Protection Officer is Naomi Matthews. You can contact the data protection officer at:
Loxley House,
Station Street,
or at

Advance’s Data Protection Officer

Rachael Gilleard

Advance Housing and Support Ltd

2 Witan Way,



OX28 6FH

Information Commissioner’s Office

The Information Commissioner’s Office (ICO) website provides guidance on data protection and privacy matters, you can visit the website at  You also have the right to complain to the ICO if you consider that the data controllers have processed your personal data incorrectly or that we have breached our obligations to you. You can contact the ICO at:

Wycliffe House,
Water Lane

Further Information

For more information about these rights please refer to: