Customer Report 2017

Customer report

Our 2016/17 Customer Report has been published, and is available to read on the Publications page on the About Us of our website.

The report keeps customers up to date on Advance’s news with highlights of the past year (April 2016- March 2017) from across our housing, support and employment services. Also included is a financial overview for the year and an outline of our Strategic Plan. We have provided a breakdown of results from our recent customer survey and information on how customers can get more involved in Advance through regional and national forums. Alongside this are some inspirational stories from a range of our customers. 

If customers would like a printed copy of the report, they can request one by emailing a member of staff, or contacting customer engagement at

An easy read version of the report is also available.